Contextual Inquiry: Leave Your Office to Find Design Ideas Summary: Field studies observe how people interact with interfaces in their own environment. "Inquiry is the creation of knowledge or understanding; it is the reaching out of a human being beyond himself to a perception of what he may be or would be, or what the world could be or ought to be." In Human-Computer Interaction (HCI), we traditionally aim to understand the user and the context of use and create designs that support the majo⦠CONTEXTUAL INQUIRY Contextual Inquiry is a user-centered design research method. When we aim to create applications, devices, and systems that are easy to use, it is essential to understand the context of use. Also called Contextualism, the term suggests an architecture that responds to its surroundings by respecting what is already there, unlike Constructivism or Deconstructivism which deliberately work against established geometries and fabric. Contextual architecture, also known as Contextualism is a philosophical approach in architectural theory that refers to the designing of a structure in response to the literal and abstract characteristics of the environment in which it is built. Quick Reference. Curated stories on user experience, visual, and product design. If Iâm looking to create a more efficient point of sale system for grocery stores, I would observe someone using an existing point of sale system, taking notes on what works and what doesnât work. The results of contextual inquiry can be used to define requirements, improve a process, learn what is important to users and customers, and just learn more about a new domain to inform future projects. If you canât⦠well the user may prefer to throw it out the window than take the time to grips with it. When designed right, they deliver relevant tools for completing tasks without adding clutter to the interface. We have a unique and established methodology for understanding people in context â we reveal unmet needs â which drives everything we do. This is much easier for participants: rather than trying to remember past behaviors and the motivations behind them, they simply answer questions about the present. In epistemology, contextualism is the treatment of the word 'knows' as context-sensitive. Contextualism in architecture is a theory of design where modern building types are harmonized with urban forms usual to a traditional city. An architecture context diagram is one of the most useful work products; it is especially useful at the outset of a project as it can establish the scene, set expectations, and even determine the ⦠The contextual interview is an important part of the contextual design movement which was developed by Beyer and Holtzblatt. https://uxmastery.com/conducting-contextual-enquiry-or-site-visits historic contexts. âContextual Architectureâ has been an industry buzzword for the last 3 decades. Understand your customers' needs and the context in which they're using your product. you need to refer to elements of the system context elsewhere in your architectural description. So for example, it's a focused planned study with a clear purpose that you plan ahead of time. There is lots of information about how to set-up and run ⦠In this chapter we describe Contextual Inquiry: the four principles of Context, Partnership, Interpretation, and Focus; how the Cool Concepts affect the interview situation; how to structure the interview itself; and how to tailor the interview to different kinds of projects. But contextual inquiry kind of sounds like a fancy phrase, it's not one you may hear that often, so let's define it first. All too often teams design software based on their opinions of how the work is being performed without knowing for sure. Contextual Inquiry Interview and observe your customers to learn how they use your product or service, and why they do what they do. Architecture projects In the hands of designers bent on leaving their personal mark, contextual design means that symbolic forms and icons are borrowed from the past, and re-arranged in striking new compositions. The emphasis is on observation and understanding of a work practice within a given context ⦠In ethics, "contextualist" views are often closely associated with situational ethics, or with moral relativism. Information architecture can address the contextual dissonance here by identifying the joints in the Starbucks semantic universe and prescribing how they should be mended and reshaped. Although CE is time-consuming, it uncovers a If you can do that; then you are a long way to getting your product accepted and liked by a user. With context-aware computing, we now have the means of considering the situation of use not only in the design process, but in real time while the device is in use. It can be understood as: - an ethnographic interviewing technique (Beyer, & Holtzblatt, 1997) - from a wider perspective, as the ï¬rst phase of the research-based design process (Leinonen,Toikkanen, & ⦠at home or work. - C. West Churchman, The Design of Inquiring systems. Abstract. Summary: Contextual menus are displayed on demand and contain a small set of relevant actions, related to a control, a piece of content, a view in an app, or an area of the UI. Contextual Enquiry (CE) is a technique for examining and understanding users and their workplace, tasks, issues and preferences. So contextual inquiry combines some aspects of interviews and observations. The city is a living organism- with a unique culture and a past called a âcontextual historyâ and a future in which new buildings act as the threads that weave the cities living traditions into new and whole fabric. The next step in a contextual enquiry involves planning the actual research effort. Project 1: Contextual Architecture Study & Case Study Paper For this project, I am to choose a contextual architecture and conduct a case study on it. ARCHITECTURAL STUDY: Site Context & Planning 1. sitecontext planning & Image from: Google Map 2. step-by-step Get the right synthesis Set all basic parameters Planning Regulations, Setback & By-Laws Calculated Assumption & Contextual Relationship Massing Study, Circulation & Topography Revisit Contextual Relationship Work Out Few Options Using 3D-software >Fine Tune the ⦠The Context view of a system defines the relationships, dependencies, and interactions between the system and its environmentâthe people, systems, and external entities with which it interacts. Contextual inquiries safeguard teams from delivering ineffective products because this method allows design and development teams to uncover system requirements directly from the nature of the work being supported. A small number of key principles shaped the development of Contextual Design and provide the key motivations for its use as a design tool. Accordingly, guidelines, iv strategies of contextual design, architectural habits and extensions from the past are critically discussed. CONTEXTUAL ARCHITECTURE: An Indian Perspective is one of the few traveling exhibitions on contemporary architecture in India featuring especially the late 20th and early 21st century architecture. Contemporary contextual architecture is scrutinized in relation to design activity and design product and related background is interpreted. The results of a CE feed directly into the design process. This should be obvious; if you want design to fit easily into a userâs context â it shouldnât be looking to shake up their world but rather to complement it. I chose Asakusa Culture Tourism Information Center as it closely relates to it's context in Taito, Tokyo, Japan. Contextual inquiry involves observing people in the i r natural context and asking them questions to fill in the gaps of your observation. Contextual Inquiry and design [1] [2] is a methodology designed to derive requirements and subsequently the overall system from an embedded analysis of how people currently work. UX Collective. contextual architecture. Contextual Inquiry is the core field research process of Contextual Design. The exhibition is aimed at to document and portray some of the latest additions to the vast treasure of modern building designs in the country. The language of contextual architecture â within a heritage context The use of language to describe contextual design approaches may ⦠The interview takes place where the tasks would normally be performed and is steered towards areas of interest such as use of a particular product. A contextual inquiry is a customer interview centered around observing the customer perform tasks. The card, the physical store, the smartphone app, and the Web site all seem to have different perspectives on how the entire ecosystem should operate. projekt202 is the leader in experience-driven software strategy, design and development. CE can be used to produce user needs analyses and task analyses. Researchers use contextual inquiry to observe what users do and how they do it, e.g. It is particularly effective in gathering (sometimes âhiddenâ) insight â through semi-structured interview and direct observation â about how people use a product or service, and why they âdo what they doâ. Real-world contexts reveal behaviors for which you might not be aware. Architecture & Urban Context Architecture is the physical language of city-and community-building. This leads to a crisp, clear understanding of the customer, which shapes the design and development of new solutions and experiences. The Usability Professionalsâ Associationâs Usability Body of Knowledge, defines a contextual inquiry as follows: âA semi-structured interview method to obtain information about the context of use, where users are first asked a set of standard questions and then observed and questioned while they work in their own environments.â Contextual inquiry, also known as site visits, or contextual interviewing, is a powerful method to ânarrow the gap with realityâ when understanding, or making design decisions. It does use data-driven observations and interviews. Contextual architectural innovation would be difficult to defend given the language tone of such documents. Contextual Inquiry is a specialized case of Ethnographic Design, where the participation is minimal to observing the user in the natural environment, speaking to the user to gain understanding of the interactions and form an interpretation into design principles to apply in practice. 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