When I said that I had a copy of the warranty from the box of flooring she said that she would check and then called me back in March to tell me that is was under warranty. ... Quality Floors Direct 2380 Cranberry Hwy West Wareham, MA 02576 Call us at 1-888-703-5667 Subscribe to our newsletter. The collection is a beautiful solid hardwood flooring option for residential spaces of all kinds. Bruce Hardwood Flooring is perhaps the oldest and most recognized name in Hardwood Flooring. First he denied that the flooring was under warranty for discoloration. At that time they indicated it was a very young tree with a hardness value of pine. Search for: CONTACT US. The Better Collection will have show a bit more of the natural character and mix of color within the boards the lower you go within Bruce Wood Floor collections the more character you will see. The floors were installed 3 years ago and are scratched so bad they need to be replaced. Wide planks take this classic look to a new level of style and sophistication. This extensive selection includes a vast array of wood species with a diverse … The company got … So disgusting. Nine months later it is getting worse and worse and I am still being denied the claim even though I now have a third party independent floor inspector which Bruce paid for after several phone calls and emails from myself and the provider of the product. Armstrong did a very poor job trying to resolve this issue. We also offer Flooring others cant get! Over 50% of planks were deemed as defective by Home depot reps themselves. Yes, the letter that was sent was just a CYA and was not to help me in any way. Why didn't she send me a letter until she was contacted by the BBB? Higher-end, best quality engineered hardwood has a good 2-6 mm thick top veneer layer that can be sanded and refinished over time (similar to solid wood) and can last between 40-80 years; engineered hardwood with a thinner veneer cannot be refinished and generally will not last longer than 30 years. The Better Collection will have show a bit more of the natural character and mix of color within the boards the lower you go within Bruce Wood Floor collections the more character you will see. Frank Milea and his team will ensure you receive lasting appeal with the best quality materials and superior craftsmanship. Call 603-812-8072 Now! Lauzon has been producing hardwood flooring since the mid-80s and has produced an extensive range of prefinished solid and engineered hardwood flooring over the years. It looks as though what ever cuts the wood or finishes the wood had an issue. They have a very strict precision and milling process with 75 quality checkpoints. Discuss the issues you have had with Bruce Hardwood Flooring and work with their customer service team to find a resolution. © 2004-2020 ComplaintsBoard.com. My husband and I purchased Bruce Flooring Exotic Walnut Laminate for 6 rooms/halls in our home, and installed it ourselves. Bruce solid hardwood floors are proudly made in the USA with domestically sourced lumber, a naturally sustainable resource. gerat job When I said that I had a copy of the warranty from the box of flooring he said that is was under warranty. It allows you to enjoy luxury hardwood flooring without paying luxury prices. Bruce will not return any of my letters. Save BIG on a variety of hardwood flooring with no sales tax. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Bruce Hardwood Flooring Customer Service. It was designed to fall apart after 12 years when it has a 25 year warranty. In October 2002, I contacted Armstrong for the first time regarding the flooring. Most of our hardwood volume is grown here in the U.S. in the Appalachian Mountain range. After 12 years the flooring is falling apart--even the two extra boxes that have been stored and never installed. Call Us At 1-800-535-8789 The website for the Bruce flooring states the hardness to be Janca scale ranks Acacia as the second hardest species. High-gloss, solid Oak hardwood strip . I immediately received a call from a company in Georgia saying they handled complaints and would assign my case to a representative in my area they advised me if I didn't hear from anyone to call them in one week. We are careful to use only the recommended cleaning products, and walk around in socks all the time. I did not receive a check with this letter and no one at Armstrong signed the release. Buy Bruce Hardwood Flooring brand in a Natural Choice Strip Floor. On June 10, 2003 I faxed the receipt again to Pamela. By sending me that letter and their response to the BBB, Armstrong was attempting to cover themselves when in fact they had received all information (as indicated by Kristina on April 15) and had again done nothing with it. With the help of a professional tool rental and my tips you too can install like a pro! I went with Bruce as I have a Bruce floor for 30 yrs and with minimal maintenance have kept it decent looking. This was a huge expense to us and Bruce just doesn't care leaving me a very unsatisfied customer. in the Bruce Flooring Good Collection. Pre-finished wood flooring is ready for installation since it comes pre-stained with multiple coats of urethane-based surface finish. The result of those advancements is that wood floors can now be installed throughout the home and over a wide variety of sub-floors. If you are looking for a solid hardwood then Bruce is sure to impress. Mirage. The website for the Bruce flooring states the hardness to be Janca scale ranks Acacia as the second hardest species. On June 12, I received a release that I was supposed to sign and send back. She said that I check was being sent out that very day. Initial Bruce Hardwood Flooring complaints should be directed to their team directly. Most of our hardwood volume is grown here in the U.S. in the Appalachian Mountain range. The flooring product has a 30 year warranty on the finish, but who cares about the warranty if the floor looks horrible after only a few years - no way it would actually last 30 years! I definitely hire them for my future projects. This time I was assigned to Kristina. Superior quality through exacting precision in the milling process and rigorous inspections featuring up to 75 quality checkpoints. The installer then returned to Home Depot twice and is being told that Bruce hardwood flooring is not returning their phone calls This floor needs to be either replaced or repaired it is eight months old, By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. If you place furniture with sharp edges on the flooring it will dent the hardwood. does anyone have the same problem???? A luxurious selection of design styles, colors, species, and specialty finishes. In April 2003, Kristina finally indicated that Armstrong would never be able to get someone out to see the floor. These boards come in two sizes at 5/8” or ½” thick, and most are in the “Select” grade classification and wider than traditional hardwood floor boards. Tough urethane finish that protects against traffic and wear, soil and stains. Showing 1 - 12 of 12 bruce hardwood flooring products. The highly coveted finished products of Bruce hardwood are made possible due to the companys use of premium-grade hard-woods, which minimizes streaks, knots and unwanted flaws. Hydropel Oak Dark Brown 7/16 in. View any of the collections below and find out for yourself which durable Bruce hardwood floor is the right one for your home. This report clearly states that this is a "manufacturer issue." The best value wood flooring is oak. Bruce Plano Oak Gray 3/4 in. The most popular hardwood flooring brands for availability, durability and quality include: Bruce; Carlisle; Lumber Liquidators; Most Durable Hardwood Flooring. This hardwood comes in random lengths from 8" - 84" long. Bruce™ Hardwood builds more than just superior flooring. Use this comments board to leave complaints and reviews about Bruce Hardwood Flooring. The most popular choice in hardwood, solid oak floors have graced America’s homes for generations. The wood harvested from this area is known for its clear grain, consistent color, and excellent stability. I purchased this product thinking it was a good name with years of experience. A trusted brand for over a century. Genuine, authentic, beautiful – Bruce solid hardwood floors provide the durability needed to last a lifetime, but with the flexibility to always remain in style and on trend. Waiting to hear from Bruce reps for more than 2 months. Engineered hardwood flooring has a layered construction. 5-Year residential finish warranty. We had the flooring tested at Forest Product laboratory a division of US Forest Service. Kristina never called in over a month to say that they needed more information. Wide x Varying Length Solid Hardwood Flooring (20 sq. Hardwood Flooring Comparison Best Hardwood Floor Brand. Call today! Family owned and operated small business. Lynn Hill it is awesome. They've already stated they'll "make it right" but are dragging their feet and keep asking us to try this and that, while at the same time telling us they know what we're trying won't fix the problem. It's chipped a couple places - one legitimately by a heavy object, but the other was only a drink coaster. The strength to stand up to everyday life in the busiest of homes. Rich, inviting hardwood floors can add value to your home at resale time. The most durable hardwood flooring is bamboo. Call Store for Sample. First she denied that the flooring was under warranty for discoloration. Sometimes you just need to strike while the iron's … Bruce Hardwood flooring is known for quality and integrity, just like our team. Whether your tastes favor an exotic hardwood such as Amendium, or sway toward a traditional floor such as a rich, red oak, we can help. The surface is too soft and it looks like fine sandpaper had been used on the traffic areas. You can get this Bruce Hardwood Natural Choice Strip 2 1/4" Solid floor with the quality you expect from Bruce at a price you can afford! There are many options in hardwood from timeless, classic styles to modern techniques and design. Their sales rep came to our home and pretended not to see a problem at all and was very insulting. For … I faxed a copy of my receipt after repeated conversations during March and April with Kristina Garcia. That’s what you’ll find with Bruce hardwood flooring. Find the perfect hardwood floor for your home. The top layer of each plank is 100% wood, available in a variety of species and up to date styles. Call now to request an appointment! Satisfaction Rating: Very Unsatisfied, 1 out of 5. Review: "Bruce Hardwood flooring is crap!" RECENT PROJECTS. This is how Bruce flooring obtains that unmistakable premier quality so easily seen in the hardwood flooring and laminate flooring options.There are hundreds of Bruce hardwood and laminate flooring options. I have actually received a check from them. wear warranty. The release stated that I have received money for the flooring and that Armstrong has no further liability. We had the flooring tested at Forest Product laboratory a division of US Forest Service. Thick x 2-1/4 in. I then found a separate receipt for trim moldings. Corporate determined the flooring is performing as designed. Bruce solid hardwood floors are a tried and true flooring option that coordinates with many styles. We also specialize in refinishing, as well as gymnasiums and large-scale floors. Bona is an international world leading company producing and selling total solutions for hardwood floors. We then went to Home Depot they filed a complaint with Bruce flooring one month ago. #1: Bruce Hardwood Flooring. The manufacturing process makes it harder than most common species. Two weeks later I called Joan again after no contact. Below are our reviews of the best solid hardwood flooring brands. Here at Walk About Flooring, we know how seriously you take your flooring choices in the Kernersville, North Carolina area. We are the Best Flooring Company in Weston !! Showing 1 - 12 of 12 bruce hardwood flooring products ... Quality Commitment Donation Request Form Lay it Forward; Shop Bruce America's Best Choice 3.25-in Gunstock Oak Smooth/Traditional Solid Hardwood Flooring (22-sq ft) in the Hardwood Flooring department at Lowe's.com. Finish wise, Bruce has held steady on urethane types with a few aluminum oxide here and there but none of the trendy natural oil or hard wax finishes. Our prices are cheap, but our quality and customer service is top of the line. Call Store for Sample. Floors have holes from knots, marked by red markers, different stain pieces in box and started cracking and peeling right after installation. Jasper, Mazama and Walking Horse Plank . Copyright � 1998-2020, Hosking Hardwood Flooring. Many are also production workers for builders and big box stores. It is known to be a very hardwood. Our quality floors and expert craftsmanship have stood the test of time. This means easier installation --- adding to the growing list of engineered hardwood advantages. The Bruce™ Hardwood Collection is a leader in affordable innovation and meeting the needs of today’s customers. REVIEW US. 3/4 x 2-1/4 Warm Spice Oak Solid Hardwood Flooring. The most popular choice in hardwood, solid oak floors have graced America’s homes for generations. Mirage is a relative newcomer in the hardwood flooring world with a rather impressive … ! Bruce Solid Prefinished Hardwood Flooring; Goodfellow Solid Hardwood Flooring; BSL Solid Hardwood Flooring; Harris Wood Engineered Wood Flooring; Unfinished Hardwood . Ten days later when she had not contacted me, I emailed her. Bruce Hardwood Flooring Good collection of wood flooring (Value series) is the least expensive wood flooring Bruce wood floors makes and is for applications where real budgets are in mind. Click here for store locations. I was very upset that they would send a letter to me and then one to the BBB indicating that they were waiting on me. First let me say that I should have consulted reviews on Hardwood floors first and I would have not bought Bruce. ft. / case) … Top quality hardwood flooring in all the latest styles. Thank you for submitting the following review of a Bruce wood_floor: The flooring was delivered with slices in many of the planks. For example, you’ll find the most amount of character, knots, mineral streaks, pin holes, etc. You can find exactly what your home needs to give it the style and feel you want. The company got its start all the way back in 1884, in Pennsylvania (where it’s still headquartered today). Twice the protection, for resistance to dents and gouges as well as scratches and scuffs. 5 Best Hardwood Flooring Brands #1 – Kährs Known for their exceptional high end quality and unparalleled locking system that makes joints as tight as possible, Kahrs have their main production factory in Småland, Sweden surrounded by forest. Bruce Hardwood Flooring. Promised 50 years of warranty? The brand defines, and redefines, traditional styles that appeal to changing tastes and lifestyles. Best Value Wood Flooring. Doing nothing would be this company's favorite pastime, if they had the energy for it. I bought 1040 sq ft of Bruce engineered wood flooring with a 25 year warranty. In fact what I received is a inferior product that detracts from the beauty of my new home and I am dealing with a company who obviously do not even read the reports or correlate their information before denying a claim. Bruce hardwood has been in business for over one hundred years and takes pride in the flooring they provide their clients. Bruce flooring is all about authentic craftsmanship and innovative manufacturing techniques. We're still working with the local flooring store and praying they'll actually make it right by replacing our floor with a quality flooring product. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. ft.) Bruce Water-Proof Engineered Hardwood with Bruce Water-Proof Engineered Hardwood with Hydropel Technology is made from 100% wood construction and is waterproof up to 36 hours, providing extended protection against every day spills. My kitchen hardwood floor was ugly so I sent a request to ASP and they contact me quickly to schedule an in-home consultation. Thank you for submitting a Review! Name. Kristina had told me in April that she had the receipts. The next week I finally got a call from Pamela. This environmentally conscious company is dedicated to using responsible harvesting practices and has introduced several unique innovations along the way. I'll never buy another Bruce product! Bruce hardwood flooring is known all over the world with their many styles and designs to choose from. This infused engineered hardwood floor is up to two times harder than traditional hardwood floors. Bruce, a reliable brand of Armstrong, employs high quality materials from premium hardwoods grown mostly in the Appalachian Mountains of the United States, to produce flooring with exceptional strength, constant color, and a clean grain, with fewer imperfections. Bruce's Best Collection styles below, will give you a more uniform appearance in color with less character. This is … The brand defines, and redefines, traditional styles that appeal to changing tastes and lifestyles. Bruce Hardwood Flooring. She emailed me a week later to make sure that I was getting her emails. Located in Stuart, FL 34997. Can't walk barefoot because of splinters! Best (lowest) Price Available now on 3/8" x 3" at $2.79 sq. The first year the smell was expected since it was new, now after two years we both are now getting headaches and have to leave the windows open all the time. Speak with a knowledgeable representative at Allbrite UK Ltd and learn more about the quality and integrity of the Bruce Hardwood Flooring brand. Feb 28, 2013 - Bruce redefines tradition by bringing affordable luxury into the home. Add warmth, value and natural charm to any room of your home with new hardwood floors from Quality Flooring. We can't afford to rip this stuff up and replace it, so guess we're left with covering it up with area rugs. If I had not called and emailed when they had stopped contacting me, this issue would not have been resolved. 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With domestically sourced Lumber, a naturally sustainable resource sustainable resource called and., North Carolina area layers of plywood crisscrossed and bonded together with a hardness value of pine were! And life to any room of your home with new hardwood floors are proudly made in USA featuring... Like a pro the ability to produce better quality finishes and superior.. Date styles to us and Bruce just does n't care leaving me a check for the most consistent color and! Have received money for the first time regarding the flooring was under warranty for discoloration ready for since... It looks as though what ever cuts the wood harvested from this area is known for their long lasting.. Was bought a home in July 1998, we purchased Bruce traffic Zone Laminate flooring ( 22.6.!
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